Is the physician fee an additional charge?

The specific refund policy says the physician evaluation fee is included in applicable program purchases. It becomes nonrefundable once evaluation or review begins. That affects how much can be returned after a treatment decision; it should not be added a second time to the published bundle.

Will I receive a full refund if treatment is not approved?

A general FAQ promises a full refund, but the specific policy retains the included $99 physician fee after evaluation begins and returns only the remaining eligible payment. Request confirmation of the rule applying to your purchase before paying, especially if uncertainty about approval is central to your decision.

What changes when the tirzepatide dose increases?

The product page publishes a higher price for the upper tier and says an applicable change will be disclosed before the new amount is charged. Ask the clinician about treatment and ask billing support about the financial effect. Do not change your dose to remain within a price tier.

Does renewal every thirty days mean the vial lasts a calendar month?

The semaglutide page also describes four weeks of medication. Billing interval and supplied quantity are separate details, so confirm refill timing and the exact quantity supplied. Follow the clinician’s directions if the medication remaining and the next charge date do not align; do not stretch doses to fit a billing label.

How do I cancel a future renewal?

The refund policy directs patients to the available portal method or support before the next billing date and pharmacy order. Stopping future billing does not reverse an evaluation or an order already initiated. Keep cancellation confirmation and distinguish it from clinical advice about changing treatment.

What is the pharmacy-order refund cutoff?

The specific policy makes the payment for an order nonrefundable after approval and submission to the pharmacy. Do not rely on waiting until shipment or delivery to request cancellation. Ask when the current order will be transmitted and whether a future renewal can still be stopped.

Does insurance cover these programs?

The FAQ describes self-pay programs without insurance submission, with eligible HSA or FSA card use. Acceptance of a card is different from a determination that your expense qualifies under your benefits. Confirm any reimbursement or account rules separately before relying on them in your budget.

Where should I send medical information and questions?

The privacy policy directs detailed intake and clinical information to the clinical platform and distinguishes it from public marketing or administrative communications. Use the treating team’s portal for medication questions, and request the assigned pharmacy’s details for dispensing concerns. Administrative assistance does not replace a prescriber’s assessment.

Is TeleDocs360 expensive compared with other GLP-1 providers?

TeleDocs360 is listed from $299/mo in this comparison. The 387 reviewed GLP-1 providers with a listed monthly starting amount range from $76 to $1299, with a median of $179. That puts TeleDocs360 above the median. The comparison excludes 192 other reviewed GLP-1 providers. Medicines, doses and payment commitments differ. Confirm the medication, renewal charge and included visits, supplies and delivery before deciding.

By Hana BrennanUpdated October 2026

TeleDocs360 review

TeleDocs360 publishes bundled prescription-program prices with a thirty-day renewal cycle, a higher-dose tirzepatide tier and a nonrefundable included physician-fee condition.

TeleDocs360 review: bundled semaglutide and tirzepatide pricing, higher-dose charges, recurring billing, physician-fee refunds and clinical versus administrative support.

Our verdict

TeleDocs360 offers a useful starting point for comparing a defined prescription bundle because it names the treatment, renewal interval and major inclusions. The important exceptions are the higher-dose tirzepatide tier and the evaluation fee retained under its specific refund policy. Compare the ongoing plan you could actually receive, rather than a first-purchase discount or a general assurance of a refund. Keep an order confirmation showing the selected dose tier, charge date and cancellation method.

Disclosure: GLP Loss is reader-supported. Some links below are affiliate links — if you start care through them we may earn a commission, at no extra cost to you. The order on this page is not commercial, and a commission never changes what we write about a provider. How we make money.

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At a glance

Category: GLP-1 telehealth
Molecule: Semaglutide · Tirzepatide
Form: Injection
Dose pricing: Rises with dose
Prescription: Required
Updated: October 2026

What it is

TeleDocs360 LLC manages enrollment, billing and administrative coordination. Its terms identify independent healthcare professionals affiliated with Impact Health USA or related clinical entities as responsible for medical care. This distinction helps direct a question to the right place: a billing issue belongs with administrative support, while a dosing decision belongs with the prescribing team. The platform’s About page also describes using Teledocs.app for clinical communication and refill requests.

How it works

The program page outlines program selection, provider and appointment selection, payment, then access to the clinical portal for required intake and consent. Provider review determines whether treatment is appropriate. A purchase is therefore a request for evaluation rather than an approved prescription. Keep track of both appointment completion and pharmacy processing; a charge, an evaluation and a shipment are different events. Ask how to reach the clinical team if your history changes before the next order, instead of treating an automatic renewal as clinical clearance.

Pricing transparency

The current semaglutide program is $299 every thirty days at all available doses. Tirzepatide is $399 on that cycle through 10 mg and $549 at 12.5 mg and 15 mg. Published inclusions cover evaluation, medication when prescribed, applicable supplies and standard shipping. There is no annual membership fee. The NEWS10 promotion applies to the first eligible purchase and excludes the two higher tirzepatide doses; it does not define the continuing bill. The terms allow separately disclosed options such as testing or expedited shipping, so distinguish the standard bundle from extras you affirmatively accept.

Branded vs compounded

Dedicated product pages describe once-weekly injected compounded semaglutide and compounded tirzepatide; the tirzepatide card names a niacinamide combination. Compounded drugs are not FDA-approved and lack premarket FDA review of safety, effectiveness or quality. Ask for the exact preparation, concentration, quantity and instructions assigned by the clinician and pharmacy. The website’s general medication descriptions do not establish a personal dose schedule. A transfer patient should also confirm whether the treating provider will continue the same formulation or dose rather than expecting a previous prescription to carry over automatically.

Pros and watch-outs

What we like

Published thirty-day bundles identify the medication and major included services.
The higher-dose tirzepatide price is disclosed alongside the lower tier.
The site separates administrative coordination from clinical questions and refill review.

Watch-outs

An included physician evaluation fee may be retained even when the selected treatment is declined.
A recurring charge and the amount of medication remaining may not line up exactly.
The selected public offer does not establish a named dispenser or complete state-by-state availability.

Sources

Best for

People comparing a bundled telehealth prescription program who will check the applicable dose tier and cancellation timing before enrollment.

Who should look elsewhere

Someone requiring a guaranteed prescription, a guaranteed full refund after evaluation or an already verified dispensing pharmacy before paying.

How TeleDocs360 compares

A few alternatives worth a look, depending on what you’re optimizing for.

SkinnyRx
A tirzepatide price you can check
See SkinnyRx →
Shed
Compounded pricing without a membership
See Shed →
RxSpan MD
Comparing plan terms upfront
See RxSpan MD →

Compare all providers side by side →

More GLP-1 telehealth sellers reviews: MaximusMaxLifeMDExamMeasuredMedi-WeightlossMediRX

Hana Brennan

Pricing & provider data · Last updated October 2026

How we assessed this. This review reflects GLP Loss’s own read of TeleDocs360’s publicly-stated model — pricing transparency, clinical oversight, medication clarity, and access — against our editorial methodology. We publish no fabricated ratings or first-hand outcomes. A partnership never changes the assessment — see how we make money.

Frequently asked

Is the physician fee an additional charge?: The specific refund policy says the physician evaluation fee is included in applicable program purchases. It becomes nonrefundable once evaluation or review begins. That affects how much can be returned after a treatment decision; it should not be added a second time to the published bundle.
Will I receive a full refund if treatment is not approved?: A general FAQ promises a full refund, but the specific policy retains the included $99 physician fee after evaluation begins and returns only the remaining eligible payment. Request confirmation of the rule applying to your purchase before paying, especially if uncertainty about approval is central to your decision.
What changes when the tirzepatide dose increases?: The product page publishes a higher price for the upper tier and says an applicable change will be disclosed before the new amount is charged. Ask the clinician about treatment and ask billing support about the financial effect. Do not change your dose to remain within a price tier.
Does renewal every thirty days mean the vial lasts a calendar month?: The semaglutide page also describes four weeks of medication. Billing interval and supplied quantity are separate details, so confirm refill timing and the exact quantity supplied. Follow the clinician’s directions if the medication remaining and the next charge date do not align; do not stretch doses to fit a billing label.
How do I cancel a future renewal?: The refund policy directs patients to the available portal method or support before the next billing date and pharmacy order. Stopping future billing does not reverse an evaluation or an order already initiated. Keep cancellation confirmation and distinguish it from clinical advice about changing treatment.
What is the pharmacy-order refund cutoff?: The specific policy makes the payment for an order nonrefundable after approval and submission to the pharmacy. Do not rely on waiting until shipment or delivery to request cancellation. Ask when the current order will be transmitted and whether a future renewal can still be stopped.
Does insurance cover these programs?: The FAQ describes self-pay programs without insurance submission, with eligible HSA or FSA card use. Acceptance of a card is different from a determination that your expense qualifies under your benefits. Confirm any reimbursement or account rules separately before relying on them in your budget.
Where should I send medical information and questions?: The privacy policy directs detailed intake and clinical information to the clinical platform and distinguishes it from public marketing or administrative communications. Use the treating team’s portal for medication questions, and request the assigned pharmacy’s details for dispensing concerns. Administrative assistance does not replace a prescriber’s assessment.
Is TeleDocs360 expensive compared with other GLP-1 providers?: TeleDocs360 is listed from $299/mo in this comparison. The 387 reviewed GLP-1 providers with a listed monthly starting amount range from $76 to $1299, with a median of $179. That puts TeleDocs360 above the median. The comparison excludes 192 other reviewed GLP-1 providers. Medicines, doses and payment commitments differ. Confirm the medication, renewal charge and included visits, supplies and delivery before deciding.

Check availability →

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