Skip to content
GLP Loss
By Hana BrennanUpdated October 2026

Refills review

Compare the selected supply and exit terms

Refills connects patients with remote prescribing and pharmacy delivery. Its medicine-specific offers provide more detail than a daily-price headline, while cancellation deadlines and location eligibility need checking against the selected plan.

Our verdict

Refills may suit someone who wants online clinical review with medication and delivery described together. The strongest comparison starts with the chosen drug and supply period, then asks what happens before the next order is processed. Its public pages describe different cancellation cutoffs, and a dated FDA letter is relevant to the advertising history. Confirm those details before committing to a longer treatment purchase.

Disclosure: GLP Loss is reader-supported. Some links below are affiliate links — if you start care through them we may earn a commission, at no extra cost to you. The order on this page is not commercial, and a commission never changes what we write about a provider. How we make money.

FDA warning letter on record — public record, does not change our verdict.

At a glance

Category
GLP-1 telehealth
Molecule
Semaglutide · Tirzepatide
Form
Injection
Dose pricing
Flat across doses
Prescription
Required
Compounded
Yes — not FDA-approved
Pharmacy
Perfect Rx Pharmacy; Hallandale Pharmacy
Updated
October 2026

Sponsored alternative

SkinnyRx

A tirzepatide price you can check

Check SkinnyRx availability →

What it is

Refills Health LLC operates the platform, while independent medical practices and pharmacies provide clinical care and dispensing. Its terms identify relationships including Beluga Health, Bask Health and Wasef Health. This division matters when an account question becomes a medical question: ask for the actual treating practice and keep its contact details with the prescription. In February 2026, FDA sent a warning letter concerning Refills advertising that implied Refills compounded its medicines and suggested approval or evaluation of the preparations. That historical correspondence does not establish the contents of a current prescription or its present regulatory resolution.

How it works

The service describes an online health questionnaire, clinician review and pharmacy fulfillment when treatment is appropriate. Its workflow page says laboratory testing may be requested, rather than establishing that every patient receives the same tests. Plan the follow-up as carefully as the initial order. Ask how a concern reaches the prescriber, when a new assessment is required and whether any proposed laboratory work carries another charge. The FAQ distinguishes billing and shipping support from the clinical messaging pathway. A response about tracking a parcel should not be mistaken for advice about changing a prescription.

Pricing transparency

The dedicated semaglutide offer lists $199 for a thirty-day supply; the tirzepatide offer lists $249. Both describe intake, clinician review, medicine and shipping as included. They also show lower per-month figures beside longer plan durations. Those comparison rates do not establish that a patient can pay the smaller amount one month at a time. Obtain the full charge, supplied quantity, payment schedule and next renewal amount for the selection. The main site’s daily starting figure is a different presentation; multiplying it into an assumed calendar-month bill would conceal the actual purchase terms.

Branded vs compounded

The medicine-specific offer pages identify compounded semaglutide and compounded tirzepatide injections. The semaglutide product page describes weekly self-injection after prescribing. Compounded drugs are not FDA-approved and do not undergo FDA review of safety, effectiveness or quality before marketing. Ask the clinician which preparation is proposed and request the pharmacy’s actual concentration, quantity and directions. A website illustration or a general dosing discussion is not the patient’s dispensing label. Compare the intended supply rather than assuming that two similarly named plans contain the same amount or preparation.

FDA warning letter on record

The FDA issued a warning letter naming Refills Health, LLC dba Refills Health.

We publish this because it is a matter of public record and a reader weighing this provider should have it. A warning letter is the FDA setting out alleged violations; it is not a court finding, and a company may have responded or corrected since. It does not remove Refills from our rankings, and it does not change our verdict — read the letter and decide for yourself.

Pros and watch-outs

What we like

  • Medicine-specific pages distinguish the drug and supply period
  • The platform publishes clinical, pharmacy and purchase policies separately
  • A dedicated page identifies dispensing partners

Watch-outs

  • Public cancellation descriptions use different cutoffs
  • Longer-plan equivalents need a confirmed total and renewal schedule
  • Earlier advertising is the subject of an FDA warning letter

Sources

Best for

Someone comparing a defined prescription and supply period who is comfortable obtaining the governing renewal, fulfillment and cancellation terms before payment.

Who should look elsewhere

Someone expecting a daily headline to establish a complete monthly bill, a guaranteed prescription or a refund merely because a parcel has not arrived.

How Refills compares

A few alternatives worth a look, depending on what you’re optimizing for.

Compare all providers side by side →

More GLP-1 telehealth sellers reviews: 9amHealthAbundRXActinAgelessRxAHBARxAlan Meds

HB
Hana Brennan

Pricing & provider data · Last updated October 2026

How we assessed this. This review reflects GLP Loss’s own read of Refills’s publicly-stated model — pricing transparency, clinical oversight, medication clarity, and access — against our editorial methodology. We publish no fabricated ratings or first-hand outcomes. A partnership never changes the assessment — see how we make money.

Frequently asked

Does the daily headline identify the bill for either medicine?
No. Use the medicine-specific offer and selected supply period. A low starting figure can refer to a different duration from the purchase you want. Compare the amount payable now and the continuing arrangement together, rather than assuming a daily advertisement defines every prescription.
Can I stop a subscription immediately before the next charge?
The FAQ presents flexible account cancellation, but the terms require action at least seventy-two hours before monthly processing. The returns page also discusses changes before pharmacy submission. Ask which deadline governs the pending order and retain confirmation; stopping a future renewal and reversing an order are different requests.
Can prescription medicine be returned under the thirty-day policy?
The return policy separates prescription orders from unopened nonprescription goods. Its thirty-day return provision concerns the latter. For prescriptions it describes finality after charging and carrier handoff, with a support route for damaged or missing shipments. Preserve the label and order details instead of sending medication back without instructions.
Which pharmacy would dispense my prescription?
The pharmacy-partner page names Perfect Rx and Hallandale. The terms list additional pharmacies and permit requesting another dispenser. That is not an assignment for every order. Confirm who will fill the selected prescription and whether choosing a different pharmacy changes the payment or fulfillment arrangement.
Does nationwide wording settle eligibility for my address?
No. The homepage excludes the District of Columbia, while the terms include it; the FAQ says treatment and provider coverage can vary. Confirm the actual prescription and your location with the clinical team. A broad platform footprint is not a product-specific shipping map.
Is this an insurance-covered care purchase?
The terms describe the service as cash-pay outside insurer reimbursement arrangements. Do not treat the absence of an insurance requirement as a promise that a health plan reimburses the purchase. If reimbursement matters to the decision, establish the applicable rules before counting it toward affordability.
Does every refill require another full consultation?
The FAQ says some subscriptions continue with check-ins rather than a complete consultation every month, with additional review when circumstances change. Ask which updates the prescriber needs before the next supply. A repeat billing schedule does not establish that another prescription is clinically appropriate.
What should I ask about the product’s testing claims?
The semaglutide page says patients may request a Certificate of Analysis. Ask which batch and preparation the document covers and discuss it with the clinician or pharmacist. A testing statement should be evaluated alongside the actual prescription; it does not answer every question about suitability for a particular patient.
Is Refills legit?
FDA issued warning letter 721475 to Refills Health, LLC dba Refills Health on February 20, 2026. The letter is linked on this page. A warning letter sets out alleged violations; it is not a court finding. Read the linked record before deciding. Refills is a GLP-1 telehealth service. Before you pay, confirm which states it serves, whether it bills insurance and how its intake works in writing for your selected treatment.
Is Refills expensive compared with other GLP-1 providers?
Refills is listed from $199/mo in this comparison. The 387 reviewed GLP-1 providers with a listed monthly starting amount range from $76 to $1299, with a median of $179. That puts Refills above the median. The comparison excludes 192 other reviewed GLP-1 providers. Medicines, doses and payment commitments differ. Confirm the medication, renewal charge and included visits, supplies and delivery before deciding.