How do I stop the next subscription payment?

The cancellation policy accepts a request through customer service or patient-portal chat and requires receipt at least seventy-two hours before the next billing date. A later request takes effect in the following cycle. Save the confirmation and effective date; a general cancel-anytime statement does not remove that processing deadline.

Is there a refund if I change my mind immediately?

The refund policy describes a full refund when support is notified within the first seventy-two hours of the subscription term and no subscription services have been received. Both conditions matter. Ask what has already been provided before assuming that the time window alone guarantees repayment.

What if I am medically disqualified or have prepaid months left?

The refund policy promises a medical-disqualification refund and also describes refunds for unshipped months of multi-month subscriptions. A later sentence appears to restrict exceptions to medical disqualification. Obtain written clarification for the selected purchase before relying on an unused-month refund. The medical consent’s general no-refund statement does not resolve that conflict.

Are dietitian visits always free?

The homepage’s free dietitian and care-coaching language carries a qualification concerning insurance and copay eligibility determined at the visit. Confirm the proposed appointment and any patient payment before booking. A benefit mentioned beside a medication program does not automatically establish a zero-cost appointment for every member.

Does the program serve every state?

The terms limit availability to certain states and direct prospective users to support for the current list. Confirm the treatment and your location together before paying. A U.S. business address or a broadly available website is not evidence that every prescription can be provided in every state.

How is the website privacy policy different from a medical privacy notice?

The privacy policy explicitly points to a separate Notice of Privacy Practices for protected health information associated with clinical services. Read the notice for the treating organization and ask where record requests belong. A platform’s account-data policy should not be used as a substitute for understanding how the clinical record is handled.

Can I obtain my record if I move to another clinician?

The medical consent describes a right to inspect telehealth information and receive copies for a reasonable fee. Ask how to request the prescription and treatment history, including the preparation and directions supplied. Moving an account or canceling billing does not itself transfer the clinical information another prescriber may need.

What should I check when medication arrives?

The medical consent authorizes delivery to the address supplied for the order, so keep those details current. Compare the patient name, preparation, quantity and instructions with the prescription and raise an unexplained difference with the clinical or pharmacy team. A promotional picture does not replace the actual dispensing label or establish that a different-looking preparation is interchangeable.

Is ElixaMD expensive compared with other GLP-1 providers?

ElixaMD is listed from $199/mo in this comparison. The 387 reviewed GLP-1 providers with a listed monthly starting amount range from $76 to $1299, with a median of $179. That puts ElixaMD above the median. The comparison excludes 192 other reviewed GLP-1 providers. Medicines, doses and payment commitments differ. Confirm the medication, renewal charge and included visits, supplies and delivery before deciding.

By Hana BrennanUpdated October 2026

ElixaMD review

Separate inclusive and membership-only offers

ElixaMD offers online prescription care with compounded and branded GLP-1 options. Its semaglutide program and branded-drug memberships use different payment structures; cancellation deadlines and refund exceptions also need careful reading.

Our verdict

ElixaMD offers a useful comparison when the selected treatment and continuing charge are kept together. The opening semaglutide payment should not be confused with its refill rate or the membership fee beside branded products. Its public documents explain important access and cancellation conditions, but conflicting refund language leaves a question to resolve before a longer purchase. Get the specific agreement and prescribed supply rather than relying on a general guarantee badge.

Disclosure: GLP Loss is reader-supported. Some links below are affiliate links — if you start care through them we may earn a commission, at no extra cost to you. The order on this page is not commercial, and a commission never changes what we write about a provider. How we make money.

Check availability →

At a glance

Category: GLP-1 telehealth
Molecule: Semaglutide · Tirzepatide
Form: Injection · Oral
Prescription: Required
Updated: October 2026

What it is

ElixaMD, LLC is identified in ElixaMD’s privacy policy. Its terms describe a platform coordinating independent clinical services and pharmacy fulfillment, rather than a company practicing medicine or operating as the dispensing pharmacy. The distinction matters when a decision needs follow-up: identify the prescribing organization, the actual dispenser and the team that controls billing. One account can make those relationships easier to manage, but it should still be clear who can change the prescription and who can correct an order or stop the next charge.

How it works

The homepage describes provider guidance, coaching, a patient portal and continuing support. Its assessment disclaimer identifies OpenLoop Health and says that completing an assessment does not itself create a doctor-patient relationship; clinical review determines prescribing eligibility. Before moving existing treatment, ask how a medical question reaches the prescriber and what happens if a video visit or additional information is needed. A completed questionnaire or payment confirmation should not be treated as a prescription. Keep the proposed treatment and the final clinical decision distinct from the account-registration process.

Pricing transparency

The GLP-1 page publishes a $99 first month for its semaglutide program and $199 refills, including physician review, a personalized plan, guidance and prescription delivery. Its Wegovy pill, Wegovy injection and Zepbound injection cards instead show a $99 membership with medication charged separately. Compare the chosen structure rather than treating every $99 label as an inclusive drug price. The terms allow the final charge to vary with medication and pharmacy, so retain the selected offer and recurring total. A branded membership fee alone does not establish the cost of a filled prescription.

Branded vs compounded

The GLP-1 page describes compounded semaglutide care and separately advertises branded Wegovy oral and injectable options and Zepbound injections, subject to clinical eligibility and availability. Compounded drugs are not FDA-approved and lack premarket FDA review of safety, effectiveness or quality. The terms name Triad Rx, RedRock Pharmacy and Beaker Pharmacy & Compounding as partners. That list does not identify the pharmacy assigned to a particular preparation. Request the dispensing label and the proposed supply before comparing an injection with an oral option or assuming a branded product is included in a compounded-program quote.

Pros and watch-outs

What we like

The semaglutide offer separates its initial and refill prices
Terms identify pharmacy partners and independent clinical roles
A published policy gives a specific advance cancellation deadline

Watch-outs

Branded membership fees exclude the medication charge
Refund provisions for longer purchases are not consistent
Free nutrition-service language carries an insurance and copay qualification

Sources

Best for

Someone comparing a defined semaglutide program with separate branded-drug access who will confirm the recurring charge and obtain the applicable refund terms.

Who should look elsewhere

Someone expecting every advertised product for one opening price, guaranteed prescribing approval or an unconditional refund after services or medication have been supplied.

How ElixaMD compares

A few alternatives worth a look, depending on what you’re optimizing for.

SkinnyRx
A tirzepatide price you can check
See SkinnyRx →
Shed
Compounded pricing without a membership
See Shed →
RxSpan MD
Comparing plan terms upfront
See RxSpan MD →

Compare all providers side by side →

More GLP-1 telehealth sellers reviews: MavesMaximusMaxLifeMDExamMeasuredMedi-Weightloss

Hana Brennan

Pricing & provider data · Last updated October 2026

How we assessed this. This review reflects GLP Loss’s own read of ElixaMD’s publicly-stated model — pricing transparency, clinical oversight, medication clarity, and access — against our editorial methodology. We publish no fabricated ratings or first-hand outcomes. A partnership never changes the assessment — see how we make money.

Frequently asked

How do I stop the next subscription payment?: The cancellation policy accepts a request through customer service or patient-portal chat and requires receipt at least seventy-two hours before the next billing date. A later request takes effect in the following cycle. Save the confirmation and effective date; a general cancel-anytime statement does not remove that processing deadline.
Is there a refund if I change my mind immediately?: The refund policy describes a full refund when support is notified within the first seventy-two hours of the subscription term and no subscription services have been received. Both conditions matter. Ask what has already been provided before assuming that the time window alone guarantees repayment.
What if I am medically disqualified or have prepaid months left?: The refund policy promises a medical-disqualification refund and also describes refunds for unshipped months of multi-month subscriptions. A later sentence appears to restrict exceptions to medical disqualification. Obtain written clarification for the selected purchase before relying on an unused-month refund. The medical consent’s general no-refund statement does not resolve that conflict.
Are dietitian visits always free?: The homepage’s free dietitian and care-coaching language carries a qualification concerning insurance and copay eligibility determined at the visit. Confirm the proposed appointment and any patient payment before booking. A benefit mentioned beside a medication program does not automatically establish a zero-cost appointment for every member.
Does the program serve every state?: The terms limit availability to certain states and direct prospective users to support for the current list. Confirm the treatment and your location together before paying. A U.S. business address or a broadly available website is not evidence that every prescription can be provided in every state.
How is the website privacy policy different from a medical privacy notice?: The privacy policy explicitly points to a separate Notice of Privacy Practices for protected health information associated with clinical services. Read the notice for the treating organization and ask where record requests belong. A platform’s account-data policy should not be used as a substitute for understanding how the clinical record is handled.
Can I obtain my record if I move to another clinician?: The medical consent describes a right to inspect telehealth information and receive copies for a reasonable fee. Ask how to request the prescription and treatment history, including the preparation and directions supplied. Moving an account or canceling billing does not itself transfer the clinical information another prescriber may need.
What should I check when medication arrives?: The medical consent authorizes delivery to the address supplied for the order, so keep those details current. Compare the patient name, preparation, quantity and instructions with the prescription and raise an unexplained difference with the clinical or pharmacy team. A promotional picture does not replace the actual dispensing label or establish that a different-looking preparation is interchangeable.
Is ElixaMD expensive compared with other GLP-1 providers?: ElixaMD is listed from $199/mo in this comparison. The 387 reviewed GLP-1 providers with a listed monthly starting amount range from $76 to $1299, with a median of $179. That puts ElixaMD above the median. The comparison excludes 192 other reviewed GLP-1 providers. Medicines, doses and payment commitments differ. Confirm the medication, renewal charge and included visits, supplies and delivery before deciding.

Check availability →

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